How To Block Outgoing Calls On Avaya Phones

The Avaya SBCE gives us the ability to block a caller from making harassing calls, and in this post, nosotros outline how you can practise that on an Avaya SBCE.

Creating a URI Group

The kickoff stride you will want to practice is add URI Group and outline which number or numbers yous wish to block. From your SBCE web interface, become to Global Profiles-> URI Groups and click Add. Beneath we added a group called "Harassing-Callers."

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On our URI grouping, select sip:/sips: equally the scheme and Plain as the type.

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In the URI box, put the telephone number you lot wish to block. You can use wildcards to match multiple numbers if you need to. Here we are trying to stop i number from calling us. This step volition stop this number from calling u.s. from any SIP domain. In one case you click finish, you lot can and so click add and input multiple numbers nether our URI group if you need to block more 1 number.

Create a Security Dominion

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Next, navigate to Domain Policies-> Security Rules.
Cull the default-low dominion and then click Clone on far-correct and name information technology Block-Caller click finish; y'all can name it whatever you like just keep track of it for the next step. After y'all take created the rule, click the rule name, and and then click edit. While in edit fashion, click the drop-downwardly and choose the URI group we created previously.

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We will apply the security rule later on in our configuration.

Create an End Point Policy Grouping

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Next, navigate to Domain Policies> Terminate Point Policy Groups and select the
default-low Select and click Clone on far right. We named ours "Block-Caller" and so click finish. Next, click to edit your End Point Policy Group you created and from the security rule drib-downward select "Block-Caller" or whatever security rule proper noun you used previously.

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Select Cake-Caller End Indicate Policy Group

Next, navigate to Device Specific Settings> End Point Flows and click on the Server Flows tab. We want to find the Server Period to block calls from our number nosotros set up in our URI grouping. This may exist the End Point Menstruum that points towards your SIP carrier. The names of the routing profiles will likely exist different on your SBCE since the fields are free form text.

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On this screen, we want to click the drop-down for End Indicate Policy Group and detect our End Point Policy grouping that we created previously. Once this is practical, we tin check out our SBCE to make sure that it is responding correctly.

Checking that our dominion is working

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Here we have logged into our SBCE and launched the traceSBC command from the Linux command line and started tracing. A call was placed from our blocked number into one of the DID'southward on our SIP trunk.

If the rule is working correctly, the Avaya SBCE will respond with a 403 Forbidden bulletin deny the caller. This stops the call from making information technology past the Avaya SBCE and onto your Avaya Session Manager or telephone system.