How To Reset Cisco Ip Phone 7960

cisco-phone-79xx-factory-reset-01 This article explains how to reset your Cisco 7940, 7941, 7942, 7960, 7961, 7962 & 7920 IP phone to manufacturing plant defaults, and how to upgrade its firmware to the latest bachelor version.

When initiating a factory reset procedure certain information from the IP phone is erased while other information is reset to its manufactory default value as shown in the list below:

Information Erased:

CTL File (Certificate Trust List)
LSC File (Locally Pregnant Certificate)
IP Phone Call History (Calls Received, Placed, Missed etc)
Phone awarding

Data Reset to Default:

User configuration settings (ring tone, screen brightness, audio levels etc)
Network configuration settings

It is highly appropriate to follow the firmware upgrade procedure in a non-working environs to ensure other phones are non affected (in case of an adventitious IP phone reboot) and to avoid the freshly factory reset ip phones obtaining the working environment's settings.

Things to Consider Earlier Factory Resetting your Cisco IP Phone

When performing the factory reset process we are near to describe, it is important to keep in mind that the IP telephone will lose all configuration files and phone applications. This ways that it is necessary to have CallManager or CallManager Express setup so that the IP phone volition be able to receive the new information (phone application and configuration) after the reset process is complete, otherwise it is nearly likely that the IP phone will not be usable until this data is loaded on to it.

This grooming also happens to be the process for upgrading a Cisco IP telephone firmware.

Performing the Factory Reset on Cisco 7940, 7960 IP Phones

Follow the steps below to successfully factory reset your Cisco 7940, 7960 IP phone:

Unplug the power cablevision from the ip telephone so plug information technology dorsum in.
Immediately printing and hold # and when the Headset, Mute and Speaker buttons begin to flash in sequence, release the # push button.
At this signal, you lot'll observe the Headset, Mute and Speaker buttons flash in sequence, indicating that the ip telephone is waiting for you to enter the reset sequence.
Press 123456789*0# to begin the reset. If you accidently press a primal within the sequence twice e.g 1123456789*0#, the ip phone will still accept the code and begin the reset. If an invalid primal is pressed, the phone will continue its normal startup process.
In one case the right key sequence is entered, the ip phone will brandish the following prompt: Go along network cfg? 1 = yes two = no
To maintain the current network configuration settings for the phone when the phone resets, press one. To reset the network configuration settings when the phone resets, press two. If y'all printing another key or do not reply to this prompt inside threescore seconds, the phone continues with its normal startup process and does not reset. Otherwise, the phone goes through the factory reset process.

Performing the Factory Reset on Cisco 7941, 7961 IP Phones

Follow the steps below to successfully manufacturing plant reset your Cisco 7941, 7961 IP phone:

Unplug the power cable from the ip phone and and then plug information technology back in.
Immediately press and hold # and when the Headset, Mute and Speaker buttons begin to flash in sequence, release the # push.
At this point, y'all'll notice the Headset, Mute and Speaker buttons flash in sequence, indicating that the ip phone is waiting for you to enter the reset sequence.
Printing 123456789*0# to brainstorm the reset. If yous accidently press a cardinal within the sequence twice e.m 1123456789*0#, the ip telephone will even so accept the code and begin the reset. If an invalid key is pressed, the phone volition keep its normal startup procedure.
Once the correct key sequence is entered the ip phone will display the following prompt and begins its reset procedure: Upgrading

Performing the Factory Reset on Cisco 7942, 7962 IP Phones

Follow the steps beneath to successfully factory reset your Cisco 7942, 7962 IP telephone:

Unplug the power cablevision from the phone and so plug it back in. The phone begins its ability up bike.
While the telephone is powering upwards, and before the Speaker button flashes on and off, printing and concord #. Continue to concur # until each line button flashes on and off in sequence in amber.
Release # and press 123456789*0#.

You can press a key twice in a row, but if y'all press the keys out of sequence, the mill reset will non have identify.

After you press these keys, the line buttons on the telephone flash cherry-red and the phone goes through the manufactory reset process.

Do non ability down the phone until it completes the factory reset process and the principal screen appears.

Performing the Factory Reset on Cisco 7920 Wireless IP Phone

To reset a Cisco 7920, the ip phone must exist started in administration mode using the following steps:

Press the Menu softkey
Press * (star), # (hash) and * (star) again.
Press the Green telephone key (used to answer a call) to open the administration mode.

Note: Power bicycle the telephone or printing any of these keys while in the first level submenu and and then press the Dark-green phone key to hide the options:

any cardinal betwixt 0 and 9
* (star) key
# (hash) primal

Follow the steps beneath to successfully factory reset your Cisco 7920 IP phone:

Cull Bill of fare > Phone Settings > Factory Default.
The telephone displays the Restore to Default? message. Printing the OK softkey. All settings are deleted.
Choose Card > Network Config in society to reconfigure the network settings for your WLAN.

This completes the manufacturing plant reset procedure for all Cisco 7940, 7941, 7942, 7960, 7961, 7962 and 7920 IP phones.

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