How To Make Phone Screen Not Turn Off

Trouble:

1. The screen turns off during a call.
2. The screen turns off afterward picking up a call.
3. The screen does not turn on later on a call ends.
4. The screen does not plow off when the telephone is held close to the user'southward face.

Solution:

Check whether your phone enters Sleep way during calls. If it does, the proximity sensor will be disabled. Your phone will enter Sleep mode when you are making a handsfree call (on a speaker or headset) or if you leave the telephone call screen during the call. In this case, press the Power button to plough the screen back on.

If the fault occurs in other scenarios, ascertain the location of the proximity sensor. This varies by product model (refer to the production transmission for details). Then do the following:

If the proximity sensor is at the top of the screen

1. Ensure that the proximity sensor is not being blocked by foreign objects, a screen protector, or a protective example.
2. If the issue persists, attempt making a telephone call, and check whether the screen turns off when you cover the proximity sensor with your paw, then turns back on when you motion your hand away.
   • If this happens, it indicates that the proximity sensor is functioning properly. In this case, it is recommended that y'all hold the height of your screen closer to your ear when you are making calls.
   • If this doesn't happen, it indicates that the proximity sensor is malfunctioning. Restart your phone and try again. If the event persists after the restart, back up your data and have your device and proof of purchase to an authorized Huawei Customer Service Center for assistance.

If the proximity sensor is on the height side of the telephone (designed to maximize the screen-to-body ratio)

1. Ensure that the proximity sensor is non beingness blocked by strange objects, or by a protective case without a large enough opening for the sensor (or no opening at all).

   The following effigy shows where the proximity sensor is located on the Award twenty Series.

   

2. If the issue persists, try making a call, and bank check whether the screen turns off when yous comprehend the proximity sensor with your hand, then turns back on when you move your hand abroad.
   • If this happens, information technology indicates that the proximity sensor is operation properly. In this case, it is recommended that you concur the top of your phone closer to your ear when y'all are making calls, as indicated in the post-obit figure.

     

   • If this doesn't happen, it indicates that the proximity sensor is malfunctioning. Restart your phone and effort again. If the issue persists afterwards the restart, dorsum upwardly your information and take your device and proof of purchase to an authorized Huawei Customer Service Middle for assistance.

The proximity sensor of your telephone consists of an infrared LED and an infrared receiver. It detects the distance between an object and the phone by calculating the energy difference between the infrared light that was sent and received.

The proximity sensor detects when a user is holding the telephone near their face during a call and turns the screen off to reduce ability consumption.

How To Make Phone Screen Not Turn Off,

Source: https://consumer.huawei.com/ph/support/content/en-us00410254/

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